Problem Lab Data Lab

Trace one customer journey.

Answer three quick questions. Vouch will turn the pattern into a working question to test.

Where does progress usually slow down?After an enquiryAfter a quoteDuring handover

What do you notice?Customers go quietDetails get lostThe founder keeps chasing

Who takes the next action?One named personIt is unclearDifferent people each time

A possible place to start

Your result will appear here.

There is no diagnosis yet—only a small hypothesis to test with your team.

Bring the problem you keep coming back to.